Privacy policy

Effective Date: January 7, 2025

At Jen-Ken Kilns, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you interact with our business. By using our website and services, you agree to the practices described in this policy.

Who This Policy Applies To

This policy applies to all customers of Jen-Ken Kilns, including users who make purchases through our website or contact us directly for purchase inquiries.

Information We Collect

When you make a purchase or contact us, we may collect the following information:

  • Name
  • Phone number
  • Email address
  • Shipping address
  • Billing address
  • Your preferences for receiving our newsletter or text message communications (if opted in).

Payment Information

We do not store your credit card numbers or payment details. All transactions are processed securely through Shopify Payments. Shopify's privacy policy ensures the protection of your financial information.

How We Use Your Information

Your information may be used for the following purposes:

  • To process and ship your orders
  • To communicate with you regarding your purchase or inquiries
  • To send marketing communications via email or text (if you opted in)

Sharing and Disclosure

We do not sell, share, or disclose your personal information to any outside parties.

Cookies and Tracking

Currently, our website does not use cookies or tracking technologies. If this changes in the future, this policy will be updated accordingly.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites and recommend reviewing their policies before submitting any personal information.

Data Retention

Customer data, such as contact and shipping information, is retained indefinitely to support future orders and provide a seamless experience. Payment details are never stored by Jen-Ken Kilns.

Security

Your data is protected through Shopify’s secure platform, which uses industry-standard encryption and safeguards to protect your information.

Children’s Privacy

Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Rights

You may contact us to:

  • Request access to the personal information we hold about you
  • Update or correct your personal information
  • Opt out of marketing communications at any time

Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on this page, with the effective date clearly noted above.

Contact Information

If you have questions or concerns about this policy, please contact us:

Sir Ramic Porcelain, Inc.
DBA Jen-Ken Kilns
3615 Ventura Drive West
Lakeland, FL 33811
jenkenkilns@gmail.com
(863) 648-0585

Note:

While we take all reasonable steps to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.